Web-Based Training
We’ll teach your team the ins and outs of our platform, and share best practices for running MROCs based on our experiences over the years.
- Web-based – participate from anywhere
- Split in two, one-hour sessions
- Covers technology & best practices
Strategy & Planning
The choices you make in planning your MROC will help make sure your community is a success. Let us help you avoid costly mistakes early on.
- Advice on community size & scope
- Development of objectives
- Development of facilitation plan
Sales Support
Looking to offer MROCs to your clients or “sell” the idea MROCs at your company? We can help you build enthusiasm and buy-in.
- Assistance with proposal development
- Assistance with pricing communities
- Internal marketing of MROCs
Member Recruitment
Through our partnerships with panel and sample providers, we can help you get the right people in your online research community.
- Recruiting from client sample
- Recruiting from purchased sample
- Online screener development
Community Management
Have us handle the “heavy lifting” of community management for you, so can focus on moderating and developing insights from your community.
- Member management and support
- Monitoring of activity levels
- Community building activities
Community Moderation
Let our moderators turn your research objectives into vibrant community discussions that lead to actionable insights.
- Programming and facilitating activities
- Probing to uncover deeper insights
- Maintaining a vibrant community
Research Design
We’ll put together a community facilitation plan that outlines all the activities you need to answer your research objectives.
- Development of the facilitation plan
- Best practices on activity development
- Design of community building topics
Project Management
We’ll make sure your community runs smoothly by managing all the “moving parts” involved in delivering a MROC.
- Coordination of timelines
- Communication of community results
- QA of community deliverables
Analysis & Reporting
Our team can analyze and report on what is happening in your community, and develop recommendations whenever possible.
- Three report options available
- Two format options (PPT & Word)
- Includes conclusions & recommendations