Higher education solutions provider

PluggedIN MROC Case Study

A leading provider of international higher education solutions was interested in exploring the experience of students in new undergraduate program as students were going through the program. PluggedIN ran an online community with students from a cross section of programs to get an “in the moment” sense of how the student experience played out each day. The findings were used to improve the student experience and build out new programs and products, helping to boost loyalty and satisfaction with the university.