Leading global energy company

PluggedIN MROC Case Study

A leading global energy company wanted to better understand the behaviors and preferences of its target market, as well as evaluate the effectiveness of a new synthetic oil product. PluggedIN designed an online community approach that helped understand vehicle maintenance behaviors, identify factors of choice for oil changes and evaluate reactions to a new synthetic oil product. The community shed light on a number of underlying consumer perceptions that indicated a need to refocus marketing efforts for the new synthetic oil.